👋Hi, my name is Faye!

I am a doctoral candidate at the University of Colorado Boulder in the department of Information Science, advised by Dr. Casey Fiesler in the Internet Rules Lab. Currently, my research focuses on empowering individuals to make informed decisions about using or not using conversational AI for companionship or mental health support. I’m passionate about ethics, trauma-informed computing, transparency, authenticity, and doing excellent qualitative research.

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⭐Highlighted Publications⭐

Faye Kollig and Casey Fiesler. 2026. “If it helps then it doesn’t matter”: Exploring Non-User Views on Chatbot Companionship through Story Completion. Proc. ACM Hum.-Comput. Interact. 10, 1, Article GROUP010 (March 2026), 21 pages. https://doi.org/10.1145/3799445

Faye Kollig, Jessica Pater, Fayika Farhat Nova, and Casey Fiesler. 2025. Fictional Failures and Real-World Lessons: Ethical Speculation Through Design Fiction on Emotional Support Conversational AI. In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems (CHI ’25). Association for Computing Machinery, New York, NY, USA, Article 204, 1–15. https://doi.org/10.1145/3706598.3713322